Please inspect your items when you receive them. For fabrics and wallpapers, please check you are happy prior to cutting or hanging. If your order arrives damaged or faulty please let us know within 48 hours.
We cannot accept returns due to incorrect measurements supplied to us. However if we can, we will help to rectify.
We are unable to offer refunds on any made to measure items including curtains and blinds, as they are cut for you.
In the unusual event that we have delivered any made to measure items that are not as specified, we ask that we are given an opportunity to put right.
We are unable to issue refunds on any cut fabric or made to measure poles and tracks.
We are unable to accept returns of part orders of wallpaper. We recommend ordering samples of fabrics and wallpapers before placing an order.
Returnable items must be returned within 14 days of delivery. Items must be returned undamaged and in their original packaging.
Wallpaper orders may only be returned as complete orders.